Community Association Manager: Fostering Collaboration and Community Engagement

Community Association Manager: Fostering Collaboration and Community Engagement

COAs, or community associations, are an important part of community living. There are approximately 1,500 community associations in the state of Delaware today.

If you want to improve and enhance community engagement, hiring a Community Association Manager is a crucial part of creating a wonderful place for your residents.

Read on to learn more about this important position and how it can help foster community collaboration.

Setting New Goals

One major facet of being a Community Association Manager is to set new goals for the community. This can be everything from improving sidewalks to organizing more events.

The association manager should work to come up with goals and then propose them to the homeowners. Once a goal is agreed upon (usually via vote), they can come up with ways to achieve those goals together with others on the board or in the neighborhood.

Community Association Manager and Communication

The role of the Community Association Manager (CAM) is to ensure that there is clear, open communication between the association and its members. Whether it's through flyers, emails, or newsletters, it's their job to foster a positive line of communication.

When there's active communication in the community, it creates are more welcoming and trustworthy experience. Whenever possible, the COA should have an "open door policy." This allows people to address concerns without worrying about pushback.

Develop a Committee

An active committee is a smart way to encourage community engagement. The community association should set up a smaller committee that consists of several members.

Instead of just having a CAM in charge, getting others involved encourages a sense of belonging. It also ensures that it's not just one person making all the decisions or "running the ship" alone.

Agree to weekly or monthly meetings for the committee to collaborate. Come up with an agenda for each meeting so there's a clear goal in mind.

Make Expectations Clear

Part of good community collaboration is making sure that everyone is on the same page. As an association manager, it's their job to set up guidelines that are easy to understand.

When things like expectations about maintenance are simple and clear, most people are happy to follow them. Confusing policies can breed discontent or anger amongst homeowners. Always set up a straightforward set of rules so they're easy for everyone to understand.

Hold Activities

Part of fostering community is getting to know your neighbors. The association manager and committee should host several activities each year.

Whether it's a cookout, picnic, or holiday celebration, these are a great way to catch up with the people in your neighborhood. Let the community vote on what type of events they prefer so they have some input on what they prefer the most.

Encouraging Community

A Community Association Manager can help make any community better. Follow these tips to foster positive community engagement in your neighborhood.

If you need help with managing your community, be sure to contact our firm to find out how we can help you and your members today.